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The issue was marked as resolved following the player’s confirmation of receiving the winnings. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment.

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• Yes, it’s completely possible to play with real money once you sign up on Caspero.
• Yes, it’s a brand of a reputable NovaForge group, operating under the permission of the Anjouan gaming regulator.
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Customer support in Caspero Casino

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The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. A selection of games from multiple game providers have been checked and NO fake games have been found. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. To view the casino’s user reviews, navigate to the User reviews part of this page. We determine the overall user feedback score based on the player feedback submitted to us.

Caspero Casino Video Poker (Habanero Systems)

Newly registered customers are rewarded with welcome bonus on their initial deposit of at least A$30. Caspero Casino supports a broad array of payment options including traditional credit cards like Mastercard and Visa, as well as cryptocurrencies such as Bitcoin, Ethereum, and Tether. Free demos are integral for responsible play and skill development in the gaming environment. This feature allows users to understand game mechanics and features comprehensively before wagering real money. They offer the most used methods which are email, online form and live chat. Everything game are designed using HTML5 technology, so you can play them right in your browser — you don’t need to download additional software for your gadget to start playing.
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Caspero Casino holds a license to conduct online operations issued by the reputable licensing body of Anjouan. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the reviews you read on Trustpilot. Learn about Trustpilot’s review process. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations.
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